Use Case

Enhanced
Seasonal Campaigns

Black Friday, Christmas, Sales... Multiply the impact of your seasonal campaigns with advanced loyalty strategies

Seasonal Campaign Examples

Real configurations for the most important campaigns of the year

Black Friday

November 24-27

The most important campaign of the year. Maximum impact with multiple combined incentives to generate urgency and volume.

Example Configuration:

  • Points x3 on all purchases
  • Triple additional points on electronics
  • Special Black Friday Wheel (500-2000 pts)
  • Exclusive gifts in Loyalty Market
  • Physical store check-in: +200 points
  • Push notification: "24h madness! x3 points"

Christmas Campaign

December 1-31

A full month of Christmas magic. Sustained campaign that maintains engagement throughout the festive period.

Example Configuration:

  • Points x2 all month
  • Advent calendar (daily wheel)
  • Surprise gift every 500 pts accumulated
  • Christmas products: points x4
  • Chatbot with personalized gift ideas
  • Weekly push: "Your Christmas progress"

Mid-Season Sales

January 15 - February 15

Post-Christmas reactivation. Maintain momentum and avoid the typical sales drop in January.

Example Configuration:

  • Points x1.5 on discounted products
  • Every 3 purchases: special wheel
  • Specific products: points x5
  • €10 voucher for accumulating 1000 pts
  • Store check-in: immediate wheel spin
  • Push with favorite discounted products

8 Advanced Strategies for Campaigns

Tools and tactics you can combine to create high-impact campaigns

1

Point Multipliers

Set temporary multipliers (x2, x3, x4) on all purchases during the campaign. Automatically applied via workflows.

Black Friday Example: Purchase of €100 → Normally 100 pts → With x3 = 300 pts
Duration: November 24-27
2

Temporary Gifts in Loyalty Market

Add exclusive rewards that are only available during the campaign. Create urgency and exclusivity.

Christmas Example: Premium Christmas basket (value €50) for 800 pts
Available: December 1-31
3

Points by Product Line

Analyze each order line and assign points according to category or specific product. "Triple points on selected products".

Mid-Season Example: Electronics: x5 points | Discounted clothing: x2 points
→ Incentivize strategic categories
4

Special Campaign Wheels

Create exclusive thematic wheels for the campaign with prizes aligned with the season.

Black Friday Example: "Black Friday Madness" Wheel
Prizes: 100-500-1000-2000 pts + €50 Voucher
5

Push Notifications to Wallets

Send instant notifications directly to the user's digital card. Straight to the mobile.

Christmas Example: "🎄 Last 48h of x2 points!"
Open rate: 15-25%
6

WhatsApp + Web Chatbot

Bidirectional communication via WhatsApp or web chatbot. Personalization and immediate response.

Sales Example: WhatsApp: "Your favorite products are discounted"
Conversion: +37% vs email
7

In-Store Check-in

Self-service kiosk system in physical stores. The customer identifies upon entry and receives bonus points.

Black Friday Example: Check-in upon entry: +200 immediate pts
Encourage traffic to physical store
8

Progressive Gifts

Automatic rewards every X points accumulated during the campaign. Motivates continued purchases.

Christmas Example: 500 pts → €5 Voucher | 1000 pts → €10 Voucher
Effect: "I just need 200 more pts..."

How to Implement a Complete Campaign

Step-by-step workflow from planning to execution

Example: Black Friday Campaign

1. Planning (2 weeks before)

Define objectives, prizes, and multipliers. Configure in OmniWallet: points x3, special wheel, temporary gifts.

Objective: +150% sales vs normal week
Points budget: 50,000 pts
Duration: November 24-27

2. Technical Setup (1 week before)

Activate multiplier workflows with specific dates. Set rules by product line. Create thematic wheel.

Workflow: IF date November 24-27 THEN points x3
Rule: IF category = "electronics" THEN x5
Wheel: "Black Friday Madness" (active 24-27)

3. Pre-campaign (3-5 days before)

Teaser emails informing about the campaign. WhatsApp to VIP clients with preview. Chatbot configured with FAQs.

Email 1: "Black Friday is coming..."
Email 2: "x3 points + special wheel"
VIP WhatsApp: "Early access 12h"

4. Launch (Day 1 - 00:00h)

Workflows activate automatically. Massive push notification. Launch email. Check-in kiosks activated.

00:00h → Multipliers active
00:05h → Push "It's started! x3 points"
00:10h → Launch email sent

5. Monitoring (During campaign)

Real-time tracking of points awarded, wheels spun, conversion. Adjust on the fly if necessary.

Dashboard: Points awarded / Conversion / AOV
Alert: If conversion < 40% → Push urgency

6. Reminders (During campaign)

Reminder push notifications. WhatsApp with "Last hours". Chatbot suggests products based on browsing.

Day 2: Push "48h left of x3 points"
Day 3 - 20:00h: Push "Final 4 hours"

7. Closure and Analysis

Workflows deactivate automatically. Thank you email with points summary. Complete results analysis.

November 27 23:59h → Multipliers OFF
November 28 → Email "You earned X points on BF"
November 29 → Full report: sales, conversion, ROI

Campaigns by Industry

Specific adaptations according to your sector

Fashion & Retail

Black Friday: x4 points on new collection, wheel with accessories, store check-in +300 pts

Supermarkets

Christmas: x2 points all December, exclusive gift baskets, chatbot with festive recipes

Electronics

Black Friday: x5 points smartphones, wheel with gadgets, WhatsApp with real-time stock

Gyms

January: x3 points sign-ups, free PT gift, daily motivational pushes

Restaurants

Valentine's Day: Special menu x2 points, wheel with premium wine, reservation via chatbot

Beauty

Mother's Day: x3 points treatments, temporary gift pack, push with gift ideas

Tourism

Summer: x2 points bookings July-August, exclusive experiences, chatbot with destinations

Gaming

Cyber Monday: x4 points new games, wheel with DLCs, push with launches

Bookstores

Book Day: x3 points literature, gift bookmarks, chatbot recommends books

Impact of Seasonal Campaigns with OmniWallet

Real data from clients who implemented campaigns with combined strategies

+215%

Increase in sales during Black Friday vs previous year

+89%

Higher engagement with push notifications vs emails

67%

Of users spin the special campaign wheel

+143€

Average ticket in campaigns with multipliers vs normal

Proven ROI

The cost of extra points (x2, x3) is more than recovered. Clients spend +140% more during campaigns with multipliers than without them.

Massive Reactivation

43% of inactive users return to purchase during well-executed seasonal campaigns. Push notifications are key.

Accelerated Loyalty

Users participating in 2+ seasonal campaigns have an LTV 3.8x higher than average and purchase 2x more frequently.

Ready for Your Next Seasonal Campaign?

Multiply the impact of Black Friday, Christmas, and every key season

Schedule a Demo

Or write to us at info@omniwallet.net