This format is ideal for promotions with individual codes, exclusive discounts, or personalized access, always maintaining control over the stock and validity of each coupon.
How do coupons work?
Coupons work as a pool of unique codes associated with a product from the Loyalty Market:
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Each coupon is unique and non-repetitive.
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Coupons are stored in the system as an available pool.
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When a customer redeems a coupon with points:
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A unique code is assigned.
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The coupon is automatically delivered to the customer.
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The code used is removed from the pool and cannot be reused.
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In this way, it is guaranteed that each coupon is delivered only once and that there are no duplicates.
Creating a Coupon-type Product
To create a coupon-type gift in Omniwallet:
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Access product creation in the Loyalty Market.
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Select the product type "Coupons".
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Enter the coupon codes, separated by commas.
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Each code must be unique.
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Assign a category to the product.
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Define the price in points.
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Activate the product visibility if you want it to be available to customers.
The system automatically calculates the stock based on the number of coupons entered.
Automatic Stock Management
The product stock is managed completely automatically:
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Each available coupon equals one unit of stock.
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As customers redeem coupons, the stock decreases.
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When the pool runs out of codes, the product is no longer available for redemption.
No manual control or external tracking is necessary.
Integration with the Omniwallet Ecosystem
Coupons are fully integrated with:
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The points system.
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The user levels, allowing access to be limited to certain profiles.
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The workflows and automated campaigns.
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The customer's redemption history.
This allows coupons to be used as part of advanced loyalty strategies, promotions, or customer activation.
Common Use Cases
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Discount codes for eCommerce.
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Exclusive promotions by user level.
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Access to events or experiences.
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Unique benefits for specific campaigns.
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Limited prizes with controlled stock.
The result is a secure, automated, and scalable coupon system, allowing for exclusive rewards without operational friction and with total control over delivery and stock.