🎁 Reward Catalog Management
From the main Gifts panel, you can see a list of all active or inactive products, along with the following information:
- Thumbnail (image): Preview of the product.
- Name: Name visible to the user.
- SKU: Internal identification code.
- Visibility: Button to activate or deactivate the visibility of the product in the rewards catalog.
- Price: Number of points required to redeem the gift.
- Stock: Quantity available for redemption.
- Category: Group to which the gift belongs (for example, “Gifts”, “Experiences”, “Physical products”, etc.).
- Actions: Edit data, change image, or manage the product content.
You also have the following quick actions:
- Create product
- Import products from file
- Export products
- Filter by custom attributes
➕ Create New Product
By clicking the “Create product” button, a pop-up form will open where you must complete the following fields:
| Field | Description |
|---|---|
| Name | Name of the gift that the user will see. |
| SKU | Internal code (can be alphanumeric). |
| Visibility | Defines whether the product is visible or not in the catalog. |
| Type | Product type: Physical or Digital. |
| Category | Category to which the product belongs. |
| Stock | Quantity available for redemption. |
| Price | Number of points required for redemption. |
| Brand | Brand of the product (optional). |
| Description | Descriptive text of the product (optional). |
| Images | Allows uploading an illustrative image of the product. |
| Levels | You can assign user levels that have access to this product. |
| Custom attributes | Add additional properties such as size, color, format, etc. |
💡 Remember to keep your products updated to ensure a smooth experience for users.
🧠 Best Practices
- Keep attractive and high-quality images: this improves the perceived value of your rewards.
- Monitor stock frequently to avoid failed redemptions.
- Group by categories to facilitate user navigation.
- Use custom attributes to enhance segmentation or apply access rules.