How to create, import, and export contacts

Omniwallet offers different ways to register and manage contacts depending on the context.

Create a contact manually

From the Create contact button, you can manually add customers.

When to use this option:

  • Assisted registration in a physical store

  • Manual registration of special customers

  • Specific cases without automatic registration

When creating a contact:

  • Email is mandatory

  • A digital card is automatically generated

  • The contact is ready to accumulate points

Import contacts via CSV

Importing allows you to load multiple contacts in bulk.

Common cases:

  • Migration from another system

  • Importing an existing database

  • Initial registration of the program

Recommendations:

  • Always use email as an identifier

  • Avoid duplicates

  • Check the file format before importing

Export contacts

Exporting allows you to download the contact list for:

  • External analysis

  • Integration with CRM

  • Commercial actions

  • Backups

The exported file respects the filters applied in the view.

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